Trust Us: No Hidden Fees

With news breaking this morning that many big US banks plan to start charging for using debit cards, the hub bub on the social media networks has been largely negative. It was similar to the outrage felt when the major airlines started charging extra fees for everything from food to pillows to baggage. While some people like to feel empowered to choose what they spend on via a la carte pricing, many others feel stuck and taken advantage of when the “extras” aren’t perceived as premium or luxury items. Just as folks felt it was obvious that if you were to travel, you would take a bag with you and therefore did not want to be charged for it, banking clients now feel they were issued a debit card for the purpose of purchasing things with it and they don’t see it as an “extra” service to actually use it.

Another issue that comes to mind in situations like this is the feeling of lack of control and fear of the unknown. Both banks and airlines don’t seem to have a published time(s) of year to announce changes like this. Even if one is understanding about the new fee presented, most people feel suspicious and wary about what the next fee might be. Who’s to say they won’t add something else in 2-3 weeks? Or how often will they change the fee rates? The lack of transparency can be unnerving. It erodes trust and builds an us-versus-them culture.

The Fleet Aviation Difference

Here at Fleet Aviation, we do our best to always maintain full transparency about what goes into the pricing of your flight. We are one of the very few charter companies who publish their rates to the public and fully disclose all fees. Here is what you can always count on when flying Fleet:

• A complete, itemized quote.
• A human being to talk with at any time to explain the quote and answer all questions.
• The price you are quoted is the price you pay — unless you choose to expand your itinerary.
• No hidden fees. Ever.
• Free concierge services to arrange ground transportation for you.
• No Federal Excise Tax on flights in our Baron and Cirrus aircraft. (They are below the weight threshold)
• Flying rates that are revised only once a year – on May 1st.
• Full refund if we need to cancel a flight due to weather.

Building and maintaining your trust is our top priority. Trust in our levels of safety. Trust in our professionalism. Trust that we are never looking for an opportunity to take advantage of you. Trust that you will have an excellent flying experience – from booking to arriving back home.

Call or request a quote online today and experience it for yourself.